QR code ideas · Guides

Get a refund for a QR code subscription

You were charged for a QR code generator subscription you did not understand or want? Here are the possible steps, from simplest to strongest. This is general information, not personal legal advice.

Your code stopped working? Check where it leads, then replace it with a code that depends on no subscription.

Check my QR code Create a code with no subscription

1. Ask the service for a refund

Write to customer support: charge date, amount, account email, and a refund request.
Explain simply why: trial presented as free, renewal not announced, code unused…
Many services refund a first charge when the request is quick and clear.

2. The withdrawal right (consumers in the European Union)

For a contract made online, an EU consumer generally has 14 days to withdraw, without giving a reason.
For a service already started at your request, the business may keep an amount proportional to the period used.
Outside the EU, rules differ: check your country’s consumer protection agency.

3. Your bank

If the payment was not authorised, or charges continue after a proven cancellation, your bank can dispute it.
Gather evidence: cancellation screenshot, emails, statement.
For a card, this is a “dispute” or “chargeback”; act fast, time limits apply.

4. Report it

Report misleading subscription practices to your national consumer protection authority.
For a cross-border dispute within the EU, the European Consumer Centres can help for free.

Questions

How long do I have?

The sooner the better: the EU withdrawal right is 14 days in principle, and card disputes have limited deadlines.

Can the service refuse?

It can if the subscription was clearly accepted and the service provided. If the offer was misleading, report it and assert your rights.

And at QR Durable?

We refund on a simple email within 14 days, and there is no subscription: a single €2.99 payment per editable code.